terms and conditions
Obataimu Design Pvt. Ltd. (www.obataimu.com). All rights reserved. This website has been created by the Obataimu Design Pvt. Lt. Access to this website implies knowledge and acceptance of the following terms:
Terms of Use
Your usage of the website http://www.obataimu.com and will be referred to as “the Website/ the Site” from here on after. It is subject to your compliance with the terms and conditions as set forth below. If you do not agree to accept these Terms of Use, you will not be permitted to use the Website. Obataimu may modify these terms and conditions as stated on the Website at any time, and can be done so without prior intimation to the users.
By visiting the site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Privacy Policy
Collection of Information:
Obataimu collects personally identifiable information only if you choose to create an account, complete the online forms to contact us, complete a profile or to request information or assistance through the website. The personally identifiable information that Obataimu collects through these portions of the webite includes your name, username, password, email address, address, telephone number, personal account information, credit card & debit card details, net banking details, and any other personally identifiable information that you choose to include in your profile or in your submissions of your goals to us.
Protection of Your Information:
Internet transmissions are never completely private or secure. You must understand that any messages or information you send to the website may be read or intercepted by others. When you place an order through the Website, we will maintain your Order Information for our records until and unless you ask us to delete this information which we will take into consideration and comply.
Use of Your Personal Information:
Once we collect of your personally identifiable information, Obataimu may use such personally identifiable information internally, separately or in combination with pre-existing information, for the following purposes:
1. To provide any requested information, products or services.
2. Request a payment from you.
3. Deliver products that you have purchased.
4. Send invoices, newsletters, playlists to you.
5. To enforce our Terms of Use or comply with this Privacy Policy.
6. To further determine your size or preference with regards to a purchased item.
7. To contact you with more information about Obataimu and its products and stores.
Use of Products, Materials & Services
Obataimu has created this website to provide you with a fun and exciting way to shop online. We have tried our best at providing you with information about our company and our products for your personal use. We have put a lot of effort into accurately representing the color, fabric, size, design, style, etc. of our products as close to our original items in the store. While we ensure this, we cannot guarantee that your computer monitor’s display or understanding of any color, distortions, fabric variations, differences, maybe an accurate representation of our original product. Keeping this in mind, Obataimu cannot be held responsible or liable for any misrepresentation or differences in the products visible on the website. If any such misidentification occurs, we strongly advise you to reach out to us via email or a phone call for a better visual understanding of the product. The products presented on the website are available for purchase through our website. These products are subject to either an exchange, return or refund only according to our Exchange, Return & Refund Policy. We reserve the right to reject applications on the basis of our policy. Please read our Policy below for more clarity and information.
All prices available on the website are subject to change, at any time and without notice. We reserve the right to change prices without prior notice at any time at our sole discretion. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
Intellectual Property and Copyright Policy
All content included on our website, such as text, graphics, logos, button icons, images, fabrics, photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, music, written and other materials is the property of www.obataimu.com and Obataimu Design Pvt. Ltd., and is protected by International copyright laws and National laws worldwide unless otherwise stated therein. For this reason, no part of the website shall be copied, reproduced, distributed or published by any individual in use of the website for any purpose without written consent of Obataimu. Any content that is being downloaded or otherwise copied from the website, only if authorised by Obataimu, will not transfer title to any software or material to anyone. The individual will not hold Obataimu responsible for the cost or damage of any third-party claim or suit caused by such virus or code.
Indemnification
Any individual in use of the website shall defend and indemnify Obataimu and its affiliates, employees, contractors, vendors, directors, suppliers and representatives harmless from all liabilities and claims that are made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Warranties
Obataimu makes no warranties, representations or undertakings of the content of this website (including, without limitation, any as to the quality, accuracy, completeness or fitness for purpose of any such content). We do not make any warranties on any content of a website (Third Parties) referred to or accessed by hypertext links or otherwise through our website. We do our best to make sure you have a fun and happy experience on our website. However, sometimes due to certain circumstances beyond our control, the website may be subjected to technical issues and might become temporarily unavailable.
Governed Law
These Terms and Conditions shall be governed by the laws of India without regard to the conflicts of law provisions. You agree that any and all disputes arising from or relating to the subject matter of these Terms and Conditions, including disputes relating to the validity thereof, and any disputes related to the use of the Services, shall be governed by the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.
Exchanges
OBATAIMU IS A MADE-TO-ORDER / NO STOCK MODEL WORKING TOWARDS A NO-WASTE FUTURE.
Exchanges and returns, across cities and countries, invariably means an accumulation of stock.
THEREFORE WE CANNOT OFFER EXCHANGES.
For this reason many of our styles are loose fitting and easy for you to size. To avoid the desire for a return we have carefully created a sizing and styling guide customised for each product. If you are still hesitant about sizing online, we encourage you to reach out to us on team@obataimu.com offline with a standing photograph of yourself—to help us personally guide you to pick the correct size.
LENGTH
We want to make clear that our Body Length / Sleeve Length selector simply gets you closer to your length (but it is not exacting as it caters to an entire height category).
COLOR
We want to make clear there may be a 5-10% variation between the color you see on the screen to the color of your piece. For us, this is part of the charm of our hand-dyed human process.
Returns and Refunds
At Obataimu each piece is made to order; hand-dyed, hand-treated, hand-cut and sewed by one tailor from start to finish (no assembly line). Each order is meticulously processed and checked for quality before it is shipped out. In the off chance that you receive the wrong shipment or a piece with a manufacturing defect—reach out to us at team@obataimu.com and we will help you find a solution.
Shipping
Within 18 days of your purchase, your order will arrive at your doorstep directly from our atelier in India.
For orders within India, the shipping fee is INR 800.
For all International orders, the shipping fee is $25 for an order upto $800.
INTERNATIONAL CUSTOMS INFORMATION:
The United States requires No Customs Fee for an order upto $800.
The United Kingdom requires No Customs Fee for an order upto £135.
Australia requires No Customs Fee for an order upto AUD 1000.
Europe requires No Customs Fee for an order upto €150.
Japan requires No Customs Fee for an order upto ¥10,000.
The U.A.E requires No Customs Fee for an order upto AED 1000.
Saudi Arabia requires No Customs Fee for an order upto SAR 1000.
Mexico requires No Customs Fee for an order upto $50.
Singapore requires No Customs Fee for an order upto SGD 400.
Canada requires No Customs Fee for an order upto CAD 20.
Ghana requires No Customs Fee for an order upto $100.
For all other countries, public information on Custom Regulations is not easily available. We advise you to look into it in within your own country.
OBATAIMU IS NOT RESPONSIBLE FOR CUSTOM REGULATIONS WITHIN YOUR RESPECTIVE COUNTRY.
If you have not received your package, write to us at team@obataimu.com and we are happy to help you track your order.
Sustainability
Fashion overproduction is a real threat to our planet. The Environmental Protection Agency (EPA) states that discarded textiles and yard trimmings coming out of the United States make up 17.9% of total solid waste (MSW) that end up in landfills across the globe (2018).
We want to switch gears from the one-click shopping culture to more thoughtful consumption, keeping air pollution from e-commerce in consideration too. While the shipping industry is essential to the world’s economy and well-being, we are aware of its contributing factors on the global greenhouse gas emissions that are released into our atmosphere. Every year, the shipping industry is responsible for approximately 2.89% of CO2 gases emitted globally. This may seem low to you now, but by the year 2050, it is said to increase up to 130% (4th IMO GHG study, 2018). We are trying to work with you to help the global fashion model find a new way. Our no assembly line, no stock model is more expensive for us, but more considerate towards the planet.